Staff Consultation: Sundry Debt Recovery Policy

Published 13:42 - 07/01/2021 Updated 09:31 - 12/07/2021

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This consultation has concluded.

We would like to invite you to provide comments on the draft Sundry Debt Recovery Policy before it progresses towards adoption by ELT.

The draft policy is available in the Document Library on the right hand side of this page. Your feedback and/or questions can be provided using the Submission Form tab below, or by email directly to Fiona Tumilty at ftumilty@bmcc.nsw.gov.au

Thank you for your participation in this feedback process.

Target audience: This consultation is open to all staff.

Background: The Sundry Debt Recovery Policy is an update to the Sundry Debtors Debt Recovery and Credit Control Protocol, the Debt Recovery and Writing Off Policy (part) and the Sundry Debtor Invoicing Protocol (part). The policy applies to any person or organisation who has had invoices issued by Blue Mountains City Council with monies outstanding, except for Rates and Annual Charges Notices.

‘Sundry debtor accounts are due and payable by the due date stated on the invoice issued by Council. If the invoice remains unpaid by the due date, then recovery action will commence with a reminder issued requesting payment by a specified date or contact to be made with Council’s Revenue Team to discuss arrangements to pay.

A debtor may contact Council at any time to make an arrangement to pay if they are experiencing financial difficulties. Recovery action will only commence where there has been no arrangement made with Council to settle accounts or there has been a default on an arrangement to pay.’

The key update to the policy is to bring it up to date and simplify the policy by taking out procedure related steps and to align it with other updated related policies.

It is anticipated that this policy will be endorsed by the Policy Control Group and then adopted by ELT and then placed on the Staff Intranet.

Thank you in advance for your participation in this feedback process.

Contact: Fiona Tumilty, Strategic Business Analyst SCS, ftumilty@bmcc.nsw.gov.au

Deadline for feedback is Friday 29 January, 2021

We would like to invite you to provide comments on the draft Sundry Debt Recovery Policy before it progresses towards adoption by ELT.

The draft policy is available in the Document Library on the right hand side of this page. Your feedback and/or questions can be provided using the Submission Form tab below, or by email directly to Fiona Tumilty at ftumilty@bmcc.nsw.gov.au

Thank you for your participation in this feedback process.

Target audience: This consultation is open to all staff.

Background: The Sundry Debt Recovery Policy is an update to the Sundry Debtors Debt Recovery and Credit Control Protocol, the Debt Recovery and Writing Off Policy (part) and the Sundry Debtor Invoicing Protocol (part). The policy applies to any person or organisation who has had invoices issued by Blue Mountains City Council with monies outstanding, except for Rates and Annual Charges Notices.

‘Sundry debtor accounts are due and payable by the due date stated on the invoice issued by Council. If the invoice remains unpaid by the due date, then recovery action will commence with a reminder issued requesting payment by a specified date or contact to be made with Council’s Revenue Team to discuss arrangements to pay.

A debtor may contact Council at any time to make an arrangement to pay if they are experiencing financial difficulties. Recovery action will only commence where there has been no arrangement made with Council to settle accounts or there has been a default on an arrangement to pay.’

The key update to the policy is to bring it up to date and simplify the policy by taking out procedure related steps and to align it with other updated related policies.

It is anticipated that this policy will be endorsed by the Policy Control Group and then adopted by ELT and then placed on the Staff Intranet.

Thank you in advance for your participation in this feedback process.

Contact: Fiona Tumilty, Strategic Business Analyst SCS, ftumilty@bmcc.nsw.gov.au

Deadline for feedback is Friday 29 January, 2021